We take pride in the quality of our bags, and it is very important to us that you are pleased too. You may return an item for exchange (sorry no refunds) within 10 days of receiving shipment provided the bag is unused and in it’s original condition. Customer is responsible for return shipping. This policy applies to transactions that take place over our retail website only.

This policy does not extend to custom and mongrammed handbags. Our policy for customer designed handbags, including monogrammed handbags, is that all sales are final.

We are sorry but we cannot accept exchanges for bags purchased outside of our website and/or bags we have charitably donated.